Solutions
PING PONG is used for a wide range of purposes and this range continues to grow. Here are a few common examples of how PING PONG is used to solve different needs:
Flexible learning
Different functions and tools are used to complement classroom based learning according to requirements, e.g. documents, discussion forums, assignments and tests.
Distance learning
Self-study according to the classic e-learning model with basic or more advanced interactive material. An ever more popular approach is to combine the classic approach with collaborative study methods where students/participants interact and work together in groups and/or with teachers/instructors, using various tools for synchronous and asynchronous communication.
Product education
Products and services are continuously changing and developing. Keeping co-workers and partners, particularly salespeople and resellers, up to date about your offers has a conclusive impact on your ability to generate revenue. PING PONG can make the process of launching new or changing existing products and services efficient. The quality of training can be assured and fewer training days are needed. Cost-effectiveness is high and the results are directly measurable.
Campaigns
Campaigns are often costly investments with much at stake. Everything must go right. The better your staff understands the purpose, goal and strategy of a campaign, the better results and efficiency in the implementation of the campaign you can expect. Campaigns are typically and traditionally accompanied by expensive folders of paper-based campaign materials, distributed to salespeople. Have you ever wondered how many representatives actually read the materials? And how many of those salespeople truly understand the strategy? With PING PONG, organisations can carry out campaigns in a more efficient way, assuring quality, cost effectiveness and results by testing people's knowledge and analysing the outcome in real time.
Instructions
From small things to large, every organisation has its own routines. As routines change and evolve, there is a continuous need to not only communicate those changes, but also to ensure that employees really understand matters such as how they should calculate travel expenses or set budgets. PING PONG takes off where intranets end. Instructions can be turned into micro-courses and distributed quickly and effectively. Information can be continuously updated and knowledge can be tested and followed up.
Tests and certification
Knowledge intensive activities often require that employees' and participants' knowledge meets quality standards. Sometimes, critical competencies require formal certification (e.g. relating to policies, standards or the law). Formal certificates are often directly linked to mandatory training requirements. PING PONG makes it possible to implement, administer and follow up such training, testing and certification. Qualifications and requirements can be synchronised with functions for competence management and other systems. Costs are minimised, the whole process is streamlined and may also be automated to a high degree.
Surveys
Market research, academic research, course evaluations, employee questionnaires and many other types of research are often based on some kind of survey. PING PONG has a built in function for creating, carrying out, collecting and analysing the results of surveys. The survey tool can be used within the context of a course or as a free-standing research instrument.